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Through its WEBSITE; https://blaubloom.com, owned by DANS MA MAISON, SL, hereinafter, BLAUBLOOM, the administrator of the website. Due to the content and purpose of the WEBSITE, people who want information must fill out the contact form, those who want to purchase the products offered on this website, must register in the form USERS / CLIENTS, which is acquired by completing the REGISTRATION form, your data will be incorporated into an automated file for your protection in application of article 13 of the General Data Protection Regulation-EU-2016/679, of the Parliament and Council of Europe, of, April 27 of 2016, and the LOPDGDD-3/2018, of December 5, Directive 2011/83 / EU, on the rights of consumers, of the Law applicable to Electronic Commerce, 34/2002, LSSI-CE, and the Law 3/2014, of March 27, Defense of Consumers and Users.
In attention to article 6, section, f, of the RGPD-UE-2016/679, and the LOPD-3/2018, of guarantee of digital rights, in its article, 7, states that the interests or rights and Fundamental freedoms of the interested party that require the protection of their personal data, particularly when the interested party is a minor under 14 years of age who cannot give their consent for an online store to collect their personal data, being their legal representatives (parents or guardians) they can do it on their behalf, except when the minor is at least 16 years old, whose consent will be lawful.
1.INFORMATION ON PRODUCT FOR SALE:
The WEBSITE: https://blaubloom.com, of which BLAUBLOOM is the Administrator, for the online sale of items such as furniture and accessories, content for celebrations, ornaments, stuffed animals, item promotions, and novelties exclusively dedicated to babies and children.
2. PRICES OF PRODUCTS AND SHIPPING:
The exposed prices that are indicated through the WEBSITE, include VAT on their products and the price of shipments will be free for the Peninsula on orders of more than 100 euros, those of lesser amount will be 4.50 euros for weight up to 2, kg, for weight from 2 to 5 kg, 5.40 euros, for weight from 5 to 10 kg, 7.60 euros, for more than 10 kg, 11.90euros.
If you want to receive orders faster with MRW, prices up to 2 kg will be € 6.50, from 2 to 5 kg, € 9.20, from 5 to 10 kg, € 11.60, more than 10 kg, € 13.95.
For Balearic orders, up to 2 kg, 7.00 euros, from 2 to 4 kg, 9.40 euros, more than 4 kg, 11.70 euros, for the Canary Islands, Ceuta and Melilla, up to 2 kg, 11.80 euros, from 2 to 4 kg, 16.20 euros, more than 4 kg, 25.90 euros,
For orders from countries of the European Union and those from outside the Union, the price of shipments will depend on the weight, volume and distance, which will be reflected at the time of acceptance of the purchase in the MY CART section.
For orders sent to the Canary Islands, Ceuta and Melilla, and those from outside the European Union, customers must bear the customs taxes established in each of them.
3. FORMALIZATION OF ORDERS:
Once the order is formalized, that is, with the acceptance of the conditions of sale and conditions of web use and the confirmation of the purchase process in the MY CART section, the administrator of the website, https://blaubloom.com, will send an email to the USER / CLIENT, confirming the details of the products purchased.
4. METHOD OF PAYMENT:
The USER / CLIENT will pay with euros at the time of ordering the product. Proof of purchase or services and / or procedures that correspond to the order or demand made and can be viewed on the WEBSITE, in the customers section.
This WEBSITE complies with the regulations, PCI-DSS (Payment Card Industry-Data Security Standard).
The USER / CLIENT must pay the amount corresponding to their order through a payment system; DEBIT CARD, VISA, MASTERCARD, PAY PAL, BANK TRANSFER and BIZUM (only Spanish users)
If the payment is made by bank transfer, the order will not be effective until its receipt in the account.
The USER / CLIENT must notify the administrator of the website of any improper or fraudulent charge in the payment system used, by email or telephone, in the shortest possible time so that the administrator can carry out the appropriate procedures.
5. PLACE OF DELIVERY OF ORDERS, DEADLINES AND LOSSES:
BLAUBLOOM delivers orders to the courier service within a maximum period of 24 working hours, except for personalized products, whose delivery time is shown on the product sheet.
Depending on the destination, different shipping modalities or methods can be used, each modality and each destination have shipping times that are specified in the order confirmation process or in the description of each product. The usual delivery time by the courier service in the Peninsula will be 48 to 72 hours on business days, for urgent MRW shipments from 24 to 48 hours on business days, for the Balearic Islands, 72 hours for the Canary Islands, Ceuta and Melilla , one week, for the Countries inside and outside the European Union, those stipulated in each destination, although a delay in the supply will not be a reason for penalization.
The administrator of the website will not be responsible for errors caused in delivery when the delivery address entered by the USER / CLIENT in the order form does not conform to reality or has been omitted.
The terms may vary for logistical reasons or force majeure. In cases of delays in deliveries, the administrator of the website will inform its USERS / CLIENTS, as soon as it becomes aware of them.
Each delivery is considered made from the moment the product is made available to the USER / CLIENT, which is materialized through the control system used by the transport or courier company.
Delays in delivery will not be considered for those cases in which the order has been made available to the USER / CUSTOMER, within the period but has not been delivered for reasons attributable to the USER / CUSTOMER.
When the order leaves our company, an email will be sent notifying that the order is being sent by the courier service.
5.1. DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If at the time of delivery the USER / CLIENT is absent, the courier service communicates how to proceed to collect the order. The website administrator hires transport and courier companies as part of the delivery service, who will guarantee that the delivery occurs.
If after 7 working days, after the expected date of delivery of the order, delivery has not been arranged the USER / CLIENT, should contact the administrator of the website.
In the event that the USER / CLIENT does not proceed in this way, after the working days stipulated by the distributors from the departure to the distribution of the order, it will be returned, and the USER / CLIENT must bear the shipping and return costs of the order, as well as the associated management costs.
If the reason why the delivery could not be made is the loss of the order, BLAUBLOOM will initiate an investigation, which will delay the delivery of the order, a circumstance that the administrator of this website will solve with the client.
5-2.DILIGENCE IN DELIVERY:
The USER / CLIENT, must check the good condition of the order before the dealer who, on behalf of the administrator of the website, performs the delivery of the requested product. If, later, after reviewing the products, the USER / CLIENT detects any incident such as indications of having been manipulated or any damage caused by the shipment, the latter agrees to notify the administrator of the website as soon as possible, via email: info@blaubloom.com, or by phone; + 34 93 715 28 75.
6. RETURN:
6.1. RETURN PROCEDURE:
In response to Royal Legislative Decree, 1/2007, in its article 71, and Law 3/2014, of March 27, the products purchased on this website, can be returned and refunded, provided that the USER / CLIENT, communicates to the administrator the intention to return the product/s purchased in the shortest possible time, from the receipt of the product, and if applicable upon the return of the product, the period will be 14 days from the moment of communication to the return of the product to, BLAUBLOOM.
The website administrator will only accept returns that meet the following requirements:
The product must be in the same state in which it was delivered and must retain its original packaging and labelling.
Shipping must be done using the same box or packaging in which it was received to protect the product.
In the event that it cannot be done with the packaging with which it was delivered, the USER / CUSTOMER must return it in protective packaging so that the product reaches the entity of the administrator of the website with the maximum possible guarantees for its revision.
A copy of the delivery note must be included in the packaging, which also explains the reason for the return.
Returns of personalized products will not be accepted.
If the reason for the return is attributable to the administrator of the website (the product is incorrect or incomplete, it is not what was requested, etc.), the amount of the return will be refunded. If the reason is different, the cost of the return costs will be borne by the USER / CLIENT.
To proceed with a return, the following steps must be followed:
You must inform as soon as possible in business days upon delivery, and indicate that the product wants to be returned. The information can be done by email; Info@blaubloom.com, or on the phone; +34 93 715 28 75.
The administrator of the Web page will inform the USER / CLIENT the address to which the product must be sent.
The USER / CLIENT must return the products through the same system that the shipment was delivered. The return will be paid by the USER / CLIENT.
The administrator of the website accepts and deals with returns under the Spanish Law, the EU Directive.
7. REFUND TO THE USER / CLIENT:
Only in the event that the service physically delivered is defective or incorrect, the administrator of the website will also reimburse the USER / CLIENT the corresponding expenses.
The administrator of the website will manage the return of the order amount, under the same system that was used for the payment. The application of the refund in the account or card of the USER / CLIENT will depend on the payment system and the issuing entity.
8. APPLICABLE LAW AND ARBITRATION:
These terms and conditions of sale and use are governed by the applicable Spanish legislation on the matter. To resolve any controversy or conflict that arises, the parties submit to the jurisdiction of the courts of the judicial party of, SABADELL, of the city of origin of BLAUBLOOM, owner of the WEBSITE, unless the law imposes another jurisdiction.
By Law 7/2017, of November 2, in its Article, 40.5, which incorporates into the Spanish legal system Directive, 2013/11 / EU, of the European Parliament and of the Council, of May 21, in its Article 5.1, relative to alternative dispute resolution in consumer matters: Online dispute resolution platform: (click here).
9. PRIVACY POLICY:
BLAUBLOOM, informs of the possibility of exercising the rights of access, rectification, opposition, deletion, limitation, and portability, so that the user can obtain a copy of the personal data that has been provided on the web in order to transmit them to other services. These rights may be exercised by any means that records their shipment and receipt at the address: CEMENTIRI NOU, POL. IND. CAN CLAPERS, NAU 2 C, Postal Code: 08181, Town: SENTMENAT, Province: BARCELONA, SPAIN. Email: Info@blaubloom.com, providing a photocopy of the DNI or alternative documentation that proves your identity.
