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The clauses of the sale conditions of the WEBSITE: https://blaubloom.com, of which DANS MA MAISON, SL is the administrator, with CIF: B63772867, hereinafter, BLAUBLOOM, with address: C/ CEMENTIRI NOU, NAU 2-C (POL. IND. CAN CLAPERS), CP: 08181, Town: SENTMENAT, Province of: BARCELONA, regulate the online marketing and sale of our products.

Consent of the interested party: In the application of the RGPD-EU- 2016/679, and according to articles 5, 6, 7, and 13, by the LOPDGDD-3/2018, in its Title II, and Law 1/2019, of Business Secrets, you are informed that the person responsible for the processing of your data will be BLAUBLOOM. By registering on this website, you transfer your personal or legal data for commercial and administrative management as a client, and with the acceptance of the conditions of sale through a Check Box or Button, on the purchase form you accept the terms and conditions set out on this website. .

Due to the content and purpose of the WEBSITE, people who want information must fill out the contact form, those who want to purchase the products offered on this website must register in the USER/CUSTOMER form, which is acquired by completing the form REGISTRATION. Your data will be incorporated into an automated file for its protection and used for the commercial relationship between the client and the website administrator, in application of the RGPD-EU-2016/679, the LOPD-3/2018, guarantee of digital rights, for electronic commerce the Directive, the LSSI-Electronic Commerce-34/2002, last update, 05/09/2023, Law 11/2022, General Telecommunications Directive 2011/83/EU, on the consumer rights and Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary Laws, approved by the RD. 1/2007, with update 06/29/2023.

Consent of the minor: Article, 6, section, f, of the RGPD-EU-2016/679, and by the LOPD-3/2018, Guarantee of Digital Rights, in its article, 84, (protection of minors in Internet), that minors under 16 years of age cannot give their consent for an online business to collect their personal data. Their legal representatives (parents or guardians) can do so on their behalf, except when the minor is at least 16 years old when the consent will be lawful.

1. WEB CONTENT INFORMATION:

The WEBSITE: https://blaubloom.com, of which BLAUBLOOM is the Administrator,  online sale and marketing of products such as furniture and accessories, content for celebrations, decorations, soft toys, item promotions, and novelties exclusively dedicated to babies and children.

2. PRICES OF PRODUCTS AND SHIPPING:

The displayed prices indicated through the WEBSITE include VAT on their products.

The shipping price will be free for Spain-Peninsula on orders of more than 100 euros; those of a lower amount will be 4.50 euros for weight up to 2 kg, 5.40 euros from 2 to 5 kg, 7.60 euros from 5 to 10 kg, and for more than 10 kg, 11.90 euros for standard transport.

You can also choose the shipping option through MRW.

For orders to the Balearic Islands, up to 2 kg, 7.00 euros, from 2 to 4 kg, 9.40 euros, more than 4 kg, 11.70 euros, for the Canary Islands, Ceuta and Melilla, up to 2 kg, 11.80 euros, from 2 to 4 kg, 16.20 euros, more than 4 kg, 25.90 euros.

For orders to countries in the European Union and those outside the Union, the shipping price will depend on the weight, volume and distance, and will be reflected at the time of acceptance of the purchase in MY CART.

For orders sent to the Canary Islands, Ceuta and Melilla, and those outside the European Union, customers must be responsible for the established customs taxes and those corresponding in each case.

3. FORMALIZATION OF ORDERS:

Once the order has been formalized, that is, with the acceptance of the conditions of sale and conditions of web use and confirmation of the purchase process in the MY CART section, the administrator of the website, https://blaubloom.com, will send an email to the USER/CUSTOMER, confirming the details of the order and the products purchased.

4. PAYMENT METHOD:

The USER/CUSTOMER will pay with the euro currency (€) at the time of confirming the order for the purchased products.

The USER/CUSTOMER must pay the amount corresponding to the order through the payment system: DEBIT CARD, VISA, MASTERCARD and others, or via BIZUM, PAY PAL and BANK TRANSFER.

For bank transfer payments, orders will not be effective until the amount of the order is deposited into the web administrator's account.

The USER/CUSTOMER must notify the website administrator of any improper or fraudulent charge in the payment system used, by email, info@blaubloom.com, or by telephone, +34 93 715 28 75, in the shortest possible time, so that the web administrator can carry out the appropriate procedures.

4.1. WEBSITE SECURITY MEASURES:

This WEBSITE, https://blaubloom.com, complies with the regulations, PCI-DSS (Payment Card Industry-Data Security Standard), mandatory compliance for all those websites that store, manage and process sensitive financial information such as bank card data.

The WEBSITE: https://blaubloom.com, has the maximum security measures commercially available in the sector. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, to 256 bits, in this way, by using the SSL protocol, “Secure Socket Layer”, which are cryptographic protocols that provide privacy and integrity in secure communications between the client and the web administrator.

5. DEADLINES AND PLACE OF DELIVERY OF ORDERS:

BLAUBLOOM delivers orders to the courier service within a maximum period of 24 working hours, except for personalized products, whose delivery time is shown on the product sheet. BLAUBLOOM makes shipments using the transportation systems that best suit each destination with the delivery time specified in the order confirmation process. The usual delivery time of the order in the Peninsula is approximately 24 to 72 hours business days; For the rest of the destinations, those stipulated in each destination, although a delay in delivery will not be a reason for a penalty.

Deadlines may vary due to logistical reasons or force majeure. In case of delays in deliveries due to not having it in stock or other reasons, the website administrator will inform its USERS/CUSTOMERS as soon as it becomes aware of it.

The website administrator will not be responsible for errors caused in delivery when the customer address entered in the purchase order registration form has been incorrect or any USER/CUSTOMER data is missing.

Each delivery is considered made in the moment the order is made available to the USER/CUSTOMER, which is materialized through the control system used by the Courier company that transports the order. Delays in delivery will not be considered in those cases in which the order has been made available to the USER/CUSTOMER, within the deadline and could not be delivered for reasons attributable to the USER/CUSTOMER.

ORDER TRACKING: When the order leaves our company, a notice or email will be sent to the USER/CUSTOMER, notifying that the order is being sent by the contracted courier so that the progress of the shipment can be tracked.

5.1. DELIVERIES NOT MADE AND PRODUCT LOSSES.

If the USER/CUSTOMER is absent at the time of delivery, the Courier company will send a proof of delivery indicating how to proceed to pick up the order.

The administrator of the website contracts as part of the order delivery service a courier company, and other systems that will guarantee that delivery occurs.

If after 5 business days, after delivery of the order, delivery has not been arranged, the USER/CUSTOMER must contact the administrator of the website and report the possible incident.

If the USER/CUSTOMER does not do so, after the business days stipulated by the transport distributors from the order's departure to delivery, the order will be returned, and the USER/CUSTOMER must be responsible for the costs of returning the order, as well as the associated management costs.

If the reason why the delivery could not be made is the loss of the order, BLAUBLOOM will initiate an investigation that will delay the delivery of the order, a circumstance that the administrator of this website will resolve with the customer.

5.2. DILIGENCE IN THE DELIVERY OF THE ORDER:

The USER/CUSTOMER must check the good status of the order with the person who delivers the requested order, on behalf of the administrator of the website. If subsequently, once the USER/CUSTOMER has checked the products, detects any incident such as signs of having been manipulated or any damage caused to it by the shipping process, the USER/CUSTOMER undertakes to notify it as soon as possible to the administrator of the website, by telephone: +34 93 715 28 75, or via email: info@blaubloom.com.

6. WITHDRAWAL OR RETURN OF THE PRODUCT:

The content of these web sale clauses act as proof of purchase between the web administrator and the client, in accordance with Royal Legislative Decree, 1/2007, in its article 69, 71 and 76, Law 3/2014. of March 27, article 71,104.b, 107, and 108, products purchased on this website may be returned and refunded, provided that the USER/CUSTOMER notifies the administrator of their intention to return the order, article, 104.b, the Consumer and user will have a maximum period of fourteen (14) calendar days to exercise the right of withdrawal from receipt of the purchased product(s) until return and arrival at the BLAUBLOOM facilities.

6.1. WITHDRAWAL PROCEDURE:

The right of withdrawal will not be applicable to contracts, in accordance with article 103 of Law 3/2014, when the following sections occur:

a) The supply of goods made in accordance with the specifications of the consumer and user or clearly personalized.

b) The supply of goods that may deteriorate or expire quickly.

c) The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.

d) The supply of goods that, after delivery and taking into account their nature, have been inseparably mixed with other goods.

6.2. RETURN PROCEDURE:

The website administrator will only accept returns that meet the following requirements:

You must inform the website administrator as soon as possible, and indicate that the product wants to be returned. Information can be made by phone: +34 93 715 28 75, or via email: info@blaubloom.com.

The product must be in the same condition in which it was delivered and must retain its original packaging and labelling.

a) Shipping must be made using the same packaging in which it was received to protect the product.

b) In the event that it cannot be done with the packaging with which it was delivered to the USER/CUSTOMER, it must be returned in a protective packaging so that the product reaches the administrator of the website with the maximum possible guarantees for review.

c) The data relating to the order must be stated.

If the reason for the return is attributable to the administrator of the website (the product is incorrect or incomplete, it is not what was ordered, etc.), the amount of the return will be refunded in application of article, 107.1, of the Law 3/2014. If the reason is another, the cost of the return costs will be borne by the USER/CUSTOMER;

The USER/CUSTOMER must return the order using the same shipping system that the order was delivered to, by Courier. The return will be paid by the USER/CUSTOMER.

The administrator of the website accepts and processes returns, withdrawals and changes under the protection of local laws and the aforementioned EU Directives.

7. REFUND TO CUSTOMER:

Refund of the order amount: if you wish, you can exchange the product for other items from the displayed catalogue. This right will not apply to specifically ordered products and personalized items.

The website administrator will manage the refund of the order amount, under the same system that was used for payment. The application of the refund to the USER/CUSTOMER's account or card will depend on the payment system and the issuing bank, in accordance with article 107.1 and 108 of Law 3/2014.

8. APPLICABLE LAW AND ARBITRATION:

These terms and conditions of sale and use are governed by the Spanish legislation applicable on the matter. To resolve any controversy or conflict that may arise, the parties submit to the jurisdiction of the courts of SABADELL, Judicial District of SENTMENAT, the city of origin of, BLAUBLOOM, owner of the WEBSITE, https://blaubloom.com, unless the law imposes another jurisdiction.

8.1. ONLINE DISPUTE RESOLUTION:

In application of Law 7/2017, of November 2, in its Article 40.5, by which Directive, 2013/11/EU, Regulation-EU-524/2013, of the European Parliament and the Council of May 21, in its Article 5.1, regarding the alternative resolution of consumer disputes for online product purchases: Online dispute resolution platform: (click here).

9. PRIVACY POLICY:

BLAUBLOOM informs of the possibility of exercising the rights of access, rectification, opposition, deletion, limitation, and portability. These rights may be exercised by any means that leaves a record of their sending and receipt to the address of the web administrator. or to the email: info@blaubloom.com, providing a photocopy of the DNI or alternative documentation that proves your identity, by article 12.3, of the RGPD-EU-2016/679. The person responsible for the treatment will provide the interested party with information related to their personal data and others, on the basis of a request of right in accordance with articles 15 to 21, with the response within a maximum of one month from receipt of the request, may file a claim with the Control Authority, AEPD. , ACPD, AVPD.

These clauses are made by GRUP QUALIA, so you are given a certificate in digital image format so you can display it on your website.

Updated: 01/29/2024.

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